PlanProof
Support
PlanProof pilot support, account assistance, and reviewer guidance.
Current support path
PlanProof is currently operating as a controlled production pilot. Support is handled through your onboarding contact and pilot agreement.
If you are an active pilot user, use the support instructions provided during onboarding for login, upload, run-review, export, and billing issues.
What support can help with
- account access and login issues
- project creation and private PDF upload problems
- run status, refusal review, and proof-audit questions
- export and report retrieval issues
- billing and plan questions
Product scope reminder
PlanProof is a proof-aware first-pass residential takeoff product. It surfaces review-required scope and excluded scope honestly instead of claiming perfect no-review estimating.